Handover tablet workflow
Tablet handover is the handover and return process run on a rental tablet: damage map, photos, the customer's signature and a PDF contract in one flow instead of paper and stamps.
Definition
Tablet handover workflow is the digital-first vehicle (or equipment) release and return process, where every step traditionally done on paper moves to a tablet running the rental app: document check, damage map, condition photography, mileage/hour readings, contract signature, waiver signature. All in one continuous flow.
How it works
Typical flow: 1) Staff opens the reservation on tablet (scanning the customer's QR code or picking it from the list). 2) Checklist appears: documents OK, customer data OK, deposit approved, optional add-ons. 3) Damage map: staff taps damage locations on the vehicle diagram. 4) Photo documentation: several photos from different angles. 5) Mileage / hour reading. 6) Customer signs on tablet. 7) Auto-generated PDF contract with the signature goes to the customer's email and reservation folder. 8) Vehicle marked 'released'. Return: identical flow in reverse, comparing damage map and mileage.
Why it matters for a rental company
Without tablet workflow: paper (lost forms, illegible signatures), photos in staff phone (random folder), no record of who did what. With tablet workflow: a smoother handover, fewer disputes thanks to photos and a signature on record, and every step logged. The customer sees a rental that works properly.
What OneRental does
OneRental runs in the browser on a tablet, with no app to install. Pickup walks staff through it step by step: equipment checklist, damage map with photos, odometer, fuel or engine-hour readings, and customer and staff signatures on screen. When it's done, the PDF contract is generated automatically and emailed to the customer. Return works the same way: the system compares readings and damage with pickup, calculates fees such as late return or extra kilometres, and generates a return-protocol PDF.
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