Privacy Policy
Last Updated: 2025-03-11
1. Introduction
Digital Development (PL6372208579) ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, and secure personal information when you use our vehicle rental management software and website (the "App"). This Policy is incorporated into and forms part of our Terms of Service.
2. Data Controller
For the purposes of the GDPR and applicable data protection laws, we are the data controller responsible for your personal data.
3. Information We Collect
We may collect and process the following types of information:
- Personal Information: Names, addresses, email addresses, telephone numbers, and other contact details of employees, customers, and related contacts.
- Transactional Data: Payment information and subscription details.
- Usage Data: Information regarding your access to and use of the App, such as IP addresses, browser type, and device information.
- Analytics Data: Data collected via third-party services (Google Analytics, Google Tag Manager, Facebook Pixel, Conversion Linker, PostHog, Umami, Segment, New Relic) to monitor and analyze usage patterns and performance.
4. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Consent: Where required for marketing or communication purposes.
- Contractual Necessity: To fulfill our contractual obligations to you.
- Legal Obligation: To comply with applicable legal and regulatory requirements.
- Legitimate Interests: For the operation and improvement of our services, provided such interests do not override your rights and freedoms.
5. How We Use Your Information
Your personal data may be used for purposes including:
- Provision and maintenance of the App and its functionalities.
- Management of our business operations and internal administration.
- Communication with you regarding your account, subscriptions, and promotional offers (subject to your consent).
- Compliance with legal obligations and enforcement of our Terms of Service.
6. Data Sharing and Transfers
We do not sell or disclose your personal data to third parties except in the following circumstances:
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Service Providers: We engage trusted third-party service providers to perform functions and provide services to us. These providers include:
- Infrastructure & Performance: Cloudflare, Google Fonts, gstatic.com, New Relic (including nr-data.net).
- Analytics & Marketing: Google Tag Manager, Conversion Linker, Facebook Pixel, Facebook Social Plugins, PostHog.com.
- Functionality & Security: Google reCAPTCHA, OneTrust, Stripe (payment processing), Calendly (scheduling), Resend (email services).
These providers are contractually obligated to safeguard your personal data and only process it for the purposes we specify.
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Legal Requirements: If required by law, regulation, or a valid request by a public authority.
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Business Transfers: In connection with a merger, acquisition, or sale of assets, provided the acquiring party agrees to abide by this Privacy Policy.
If personal data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are implemented in accordance with GDPR requirements.
7. Data Protection Measures
We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage, access controls, and regular security evaluations.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required to comply with legal obligations. When no longer required, your personal data will be securely deleted or anonymized.
9. Your Rights Under GDPR
Under the GDPR, you have the following rights:
- Access: To request access to your personal data.
- Rectification: To have inaccurate or incomplete data corrected.
- Erasure: To request the deletion of your personal data under certain conditions.
- Restriction: To request a limitation on the processing of your data.
- Objection: To object to the processing of your personal data.
- Data Portability: To receive your data in a structured, commonly used, and machine-readable format.
- Withdrawal of Consent: Where processing is based on consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze usage of the App. You can manage your cookie preferences through your browser settings. For further details, please refer to our Cookie Policy, which is incorporated into this Privacy Policy.
11. Marketing Communications
With your consent, we may send you promotional communications about our services. You may opt out of receiving such communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.
12. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective upon posting the revised Policy, with an updated "Last Updated" date.
13. Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us at:
- Email: support@onerental.app