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Every bike back with its helmet, late returns charged

OneRental runs the whole bike hire: the booking on your website, the handover with the helmet and lock on the list, the late return and the deposit settled at return. Your time goes to customers, not paperwork.

  • Website bookings land in the schedule at once, never twice
  • Handover and return on a tablet, with the kit list and a signature
  • Late returns and cleaning charged at return

30 days free, no card needed. We move your fleet and bookings in for you.

A Saturday at a bike hire, without OneRental and with it

Without OneRental: A queue at the counter and bookings in a notebook

With OneRental: Website bookings in the schedule at once

Without OneRental: Frame sizes sorted out only on the spot

With OneRental: The frame size shown with the bike on your website

Without OneRental: Helmets and locks counted by eye

With OneRental: The kit list ticked on a tablet at pickup and at return

Without OneRental: Late returns let go because they are hard to work out

With OneRental: The late return charged at return

Customers book a bike themselves, even the night before a ride.

On your website they pick the dates, a bike in their size, a package and panniers, and you get an email with the booking ready.

  • Paste booking widgets into your website on every plan
  • Customers see the frame size and battery on every bike
Booking site

One bike, one customer.

A booking from the website takes its dates in the schedule at once. If someone comes to the counter for the same bike, staff can’t pick it.

  • The website, the phone and the counter share one schedule
  • Every return leaves time to get the bike ready
Schedule

A handover without pen and paper.

Staff tick off the helmet, lock, charger and pannier, record the battery level, mark scratches on the drawing of the bike, and the customer signs with a finger on the tablet.

  • The contract and protocol PDFs go to the customer by email
  • Damage photos stay with the booking
Pickup and return

The return is settled at the counter.

Staff record the battery and the bike’s condition, and the app charges the late return and the cleaning itself and suggests how much of the deposit to keep.

  • Missing kit with a price on the list is charged by the app
  • New damage shows next to the damage from pickup
Fees and deposits

Each morning you know which bike is due a service.

A morning email gathers the regular services and brake checks across the fleet. Nothing waits for someone to remember.

  • Services by date on every bike
  • E-bikes and pedal bikes in one email
E-mails and notifications

Everything a bike hire needs

  • Frame size on your booking page

    You enter the frame size, wheel size, gears and battery range on the bike, and customers see them before they book.

    Booking site
  • A family on one booking

    Once you allow it in the settings, staff put several bikes, helmets and a child seat on one booking, with one contract and one bill.

  • Hourly, daily and season prices

    Your price list has hourly and daily rates, and pricing rules raise the price at the height of the season.

    Pricing and rates
  • Helmet and lock on the list

    Helmet, lock, lights, pump: you set the list once per bike type, and staff tick it at pickup and return.

    Pickup and return
  • Battery at pickup and return

    For an e-bike you switch on the charge reading at pickup and return, and a spare battery goes on as an extra.

    Pickup and return
  • A deposit on every booking

    You record the deposit on the booking, and at return the app suggests how much to keep and how much to hand back.

    Fees and deposits

Questions from bike hires

Yes. You enter the frame size, wheel size, gears and battery range on the bike, and the booking page shows them to the customer.

Yes, once you allow several units on one booking in the booking settings. Staff then put the bikes, helmets and a child seat on one booking, with one contract and one bill.

Yes. Your price list has hourly and daily rates, and pricing rules raise the price in the season.

For an e-bike you switch on the charge reading at pickup and return, and add a spare battery to the booking as an extra.

We do. Our team enters your bikes and upcoming bookings by hand, at no extra cost, from a spreadsheet or your previous software.

Try OneRental with your own fleet

30 days free, no card needed. We move your fleet and upcoming bookings in for you, at no extra cost.

Tell us what you rent

We'll answer any question about OneRental. Tell us how much you rent out and how you take bookings today, and we'll answer about your business specifically.

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