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December–March drives 80% of the year. Saturday morning queue at 8 AM. A set is skis + boots + poles + helmet. OneRental clears a full set in 6 minutes.
The shop opens at 8. Pre-booking from Booking.com (apartment + lift pass + ski rental) – 28 sets for today. The customer scans a QR from the email; the system shows boot size and height. Staff picks skis (level + weight + length = suggestion), boots, poles, helmet. Set registered in 4 minutes. At 10 a return from yesterday – Damage Map shows one boot with a damaged clip. Auto-note for service, 2-day rental block on that boot.
Pain
Set composition: skis + boots + poles + helmet – not one item, a kit.
Fix
Kit composition: define typical sets; the system picks the kit from availability based on customer sizing.
Feature: Kit composition + size matching
Pain
Post-season service – which skis ran how many hours, how many damage returns?
Fix
Per-item hour-meter + damage log with photo evidence.
Feature: Hour-meter tracking + damage log
Pain
Multi-day rentals with return at a different branch (rent in Zakopane, return in Białka).
Fix
Multi-location billing – pickup and return at different branches, transfer-cost calculation.
Feature: Multi-location pickup/return
Suggested plan: Growth
A ski rental runs 50–300 sets (4–5 items each = 200–1500 SKU). Growth (€89/mo, up to 25 'vehicles' = sets) suits a small shop; larger operations scale to Pro (€149/mo, up to 100 sets).
30-day free trial. Migration team imports equipment and customers. Season starts in December – start testing in November.
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Discover how OneRental can help you streamline operations, boost revenue, and elevate the customer experience.