Replacement vehicle fleets: from claim to car return
Customer after a collision, third-party liability, the car in the workshop for 14 days. In OneRental you create a booking with the claim number and workshop details in the notes, hand over on a tablet with a PDF contract, and at return the days and fees are already calculated.
30 days free, no card needed. We move your fleet and bookings in for you.
Which plan fits
fromGrowth
Growth (€69/mo billed annually) fits up to 25 cars, enough for a smaller fleet; monthly billing is a little higher. Above 25 cars: Pro (up to 100).
See pricing →Tuesday 10 AM
The workshop calls: a customer dropped off a car, and the at-fault driver's insurer accepted the claim. You create a 14-day booking and put the claim number, at-fault driver and workshop details in the notes. You pick a free car of the right category from the availability list. The PDF contract is generated automatically, the customer signs on the tablet and drives off. The repair runs long, so you extend the booking by three days and the system recalculates the price. At return the booking holds what you need to settle with the insurer: rate, days, return record and photos.
Three replacement-fleet pains
The problem: Claim number, at-fault driver, workshop details: retyped by hand from e-mails.
With OneRental: Everything goes in the booking notes, so the claim details sit on the booking alongside the contract and photos.
Booking notes
The problem: Insurer approval takes a few days, and the customer can't wait.
With OneRental: Hand over the car right away and note the claim status on the booking.
Fast handover with a PDF contract
The problem: Every insurer wants different documents.
With OneRental: From the booking you download the PDF contract and return record, photos, and the calculated days and fees, ready to attach to the insurer's paperwork.
PDF contract + return record
Features that matter for a replacement fleet
- Booking notes: claim number, at-fault party, workshop
- PDF contract signed on the tablet
- Booking extension with price recalculation
- Vehicle category shown when picking the car (e.g. passenger car, SUV)
- Damage map + PDF return record
- Automatic late-return fee
Questions and answers
Extend the booking by the days you need and the price is recalculated from your rates. If the car needs replacing mid-rental, swap the vehicle on the active booking.
You hand over the car as usual and note the claim status on the booking. If the insurer refuses, you settle with the customer instead.
Industry pages
From claim to return in one system
30-day free trial. No credit card. Our team moves your data from the previous system for you, free.
Tell us what you rent
We'll answer any question about OneRental. Tell us how much you rent out and how you take bookings today, and we'll answer about your business specifically.