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Hospital bed, oxygen concentrator, CPAP. Home delivery, sanitation between rentals, monthly billing. OneRental handles the full cycle: online booking, delivery, sanitation, invoice.
A family calls – Dad is returning from hospital after a stroke, needs a rehab bed and oxygen concentrator for 3 months. You open express booking: pick bed + concentrator, patient + payer details (PFRON / NHS / private), delivery address. Price: 380 PLN/mo bed + 220 PLN/mo concentrator. Delivery scheduled for tomorrow at 10 AM. The system issues the first-month invoice, sanitation marker on equipment (6-hour UV disinfection cycle before release). Auto monthly invoices for 3 months.
Pain
Sanitation cycle – every return needs 6 hours of UV sanitation.
Fix
Sanitation cycle: auto-block rental on return until cycle completion is confirmed.
Feature: Sanitation cycle tracking
Pain
Payers: state programs, NHS, private, insurers – different invoices, different terms.
Fix
Per-payer invoice templates + payment terms config (PFRON 30 days, NHS 60 days, private 14 days).
Feature: Per-payer billing
Pain
Home delivery – courier coordination, delivery windows.
Fix
Logistics: time slot per delivery, courier integration (DPD, Inpost), SMS confirmation to the family.
Feature: Home delivery logistics
Suggested plan: Pro
Medical rentals need audit log (inspections), multi-location (regional delivery), and custom roles (therapist vs admin). Pro (€149/mo, up to 100 devices) covers every requirement.
30-day free trial. Migration team imports equipment and customers in 2–5 business days.
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Discover how OneRental can help you streamline operations, boost revenue, and elevate the customer experience.