Medical rehab equipment rental – bed delivered in 24 hours

Pain

Sanitation cycle – every return needs 6 hours of UV sanitation.

Fix

Sanitation cycle: auto-block rental on return until cycle completion is confirmed.

Feature: Sanitation cycle tracking

Pain

Payers: state programs, NHS, private, insurers – different settlements, different terms.

Fix

Payer and terms go on the reservation, and the settlement follows its pricing. Per-payer invoice templates are on the roadmap.

Feature: Per-payer billing

Pain

Home delivery – courier coordination, delivery windows.

Fix

Delivery time-window on the booking, with delivery and pickup status tracked. Coordinate from one place – no side calendar or phone tag.

Feature: Home delivery scheduling